Online Retail Revenue Grows 17% in the UK

Ecommerce demand rises as brick-and-mortar traffic flatlines

  • 17% revenue growth (compared to 2% growth in Q1 2019)
  • 15% digital traffic growth
  • 7% shopper spend growth (reflects average amount spent by shoppers per visit)

Essential goods purchases go digital

Globally, COVID-19 cases were a leading indicator for digital shopping

Leisure and gardening will heat up Q2 revenues

Is this the “new normal”?

  1. More net-new shoppers turn to digital channels to complete purchases
  2. Significant increases in mobile and social buying
  3. Adoption of new omni-channel services like “buy online, pick up in-store

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